You have just acquired an Jivi Xtreme 1 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Jivi Xtreme 1 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Jivi Xtreme 1 directly back. Indeed, there are several methods to fix this problem. We will therefore find out in this tuto, what are the things to do and confirm in order that the SIM card is recognized on your Jivi Xtreme 1.
What to do when the SIM card is not recognized on my Jivi Xtreme 1
In cases where the SIM card is not recognized on your Jivi Xtreme 1, below is a list of things that could help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Jivi Xtreme 1 is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Jivi Xtreme 1
At times the problem might sourced from the location of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Jivi Xtreme 1 from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the problem originates from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Jivi Xtreme 1
In cases where the two previous steps do not give anything, it is important to test another SIM card to find out if the problem originates from the card. Indeed, if other SIM card function on the Jivi Xtreme 1, it is because the problem originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Check that your Jivi Xtreme 1 is not Simlocker
If you have tried several SIM cards on the Jivi Xtreme 1 and non-e are recognized, the telephone could possibly be Simlocker. It indicates that the Jivi Xtreme 1 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem doesn’t sourced from the ROM installed on the Jivi Xtreme 1
This part mainly concerns the people who root the Jivi Xtreme 1 to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Jivi Xtreme 1 and the SIM card back to one of your operator’s shops.
