Itel A25: Unrecognized SIM card

You have just bought an Itel A25 and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Itel A25 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Itel A25 directly back. Indeed, there are a lot of techniques to solve this issue. We will consequently see in this tuto, what are the things to do and verify to ensure that the SIM card is recognized on your Itel A25.unrecognized-sim-card-Itel-A25

How to proceed when ever the SIM card is not recognized on my Itel A25

Whenever the SIM card is not recognized on your Itel A25, below is a list of things that may help you determine the source of the issue, see repairing the issue.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Itel A25 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Itel A25

Sometimes the issue might originate from the tracking of the SIM card. In fact, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Itel A25 from reading the SIM card. To solve this issue, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different phone

To find out if the issue comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Itel A25

Whenever the two previous steps do not give anything, it truly is required to test a different SIM card to find out if perhaps the issue comes from the card. Indeed, if perhaps other SIM card function on the Itel A25, it truly is because the issue comes from the card. Otherwise, it truly is at the level of the phone that we will have to look.

Check that your Itel A25 is not Simlocker

If you have tried a lot of SIM cards on the Itel A25 and none are recognized, the phone may be Simlocker. It indicates that the Itel A25 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.

Check that the problem will not originate from the ROM installed on the Itel A25

This part mainly concerns the people who root the Itel A25 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.

Whenever nothing functions

Whenever all the above solutions do not work, we recommend you to bring your Itel A25 and the SIM card back to 1 of your operator’s shops.