From time to time, the Infinix displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from a lot of places. So, so that you may connect properly to the Wifi network with your Infinix, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Infinix. At last, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the Infinix has an authentication problem on the Wifi network
Forget the Wifi network on your Infinix
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Infinix may display the text: Authentication or authentication error . In cases where the trouble comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Infinix. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is carried out, you may try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Infinix because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Infinix. In cases where it still does not function, go to the next trick.
Retype Password
From time to time the authentication problem originates from the solution you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its Infinix. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is oftentimes extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Infinix. Then try to reconnect with your Infinix.
Check box settings
In cases where none of the prior solutions did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Infinix again to Wifi. In cases where the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
