Sometimes, the Infinix Smart 3 Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by a lot of places. So, so that you can connect properly to the Wifi network with your Infinix Smart 3 Plus, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you have to do on the Infinix Smart 3 Plus. Finally, we will see what it is required to do and check on your Wifi box.
What to do when the Infinix Smart 3 Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Infinix Smart 3 Plus
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Infinix Smart 3 Plus may display the message: Authentication or authentication error . Whenever the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Infinix Smart 3 Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Infinix Smart 3 Plus because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Infinix Smart 3 Plus. Whenever it still doesn’t function, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the solution you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Infinix Smart 3 Plus. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is occasionally extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Infinix Smart 3 Plus. After that try to reconnect with your Infinix Smart 3 Plus.
Check box settings
Whenever non-e of the previous solutions did function, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your Infinix Smart 3 Plus again to Wifi. Whenever the authentication issue continues, we suggest that you contact your service provider or a telephone retail store.
