From time to time, the Infinix S5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you can connect properly to the Wifi network with your Infinix S5, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Infinix S5. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Infinix S5 has an authentication problem on the Wifi network
Forget the Wifi network on your Infinix S5
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Infinix S5 may display the text: Authentication or authentication error . If the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Infinix S5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Infinix S5 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Infinix S5. If it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the method you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Infinix S5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Infinix S5. Then try to reconnect with your Infinix S5.
Check box settings
If none of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Infinix S5 again to Wifi. If the authentication issue continues, we recommend that you contact your service provider or a telephone retail store.
