Occasionally, the Infinix Hot 7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you’re able to connect properly to the Wifi network with your Infinix Hot 7, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you need to do on the Infinix Hot 7. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Infinix Hot 7 has an authentication problem on the Wifi network
Forget the Wifi network on your Infinix Hot 7
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Infinix Hot 7 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your Infinix Hot 7. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Infinix Hot 7 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Infinix Hot 7. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the way you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its Infinix Hot 7. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is from time to time incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Infinix Hot 7. Then try to reconnect with your Infinix Hot 7.
Check box settings
In the event that non-e of the previous answers did work, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Infinix Hot 7 again to Wifi. In the event that the authentication trouble persists, we highly recommend that you contact your service provider or a telephone retail store.
