Sometimes, the Huawei Y9s displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from many places. So, so that you may connect properly to the Wifi network with your Huawei Y9s, we decided to write this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Huawei Y9s. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Huawei Y9s has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Y9s
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Huawei Y9s may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Huawei Y9s. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Huawei Y9s because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Huawei Y9s. If perhaps it still will not work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the method you type the Wifi network password. In fact, it can be sometimes subtle to type a password Wifi on its Huawei Y9s. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is from time to time incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Y9s. Then try to reconnect with your Huawei Y9s.
Check box settings
If perhaps none of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Huawei Y9s again to Wifi. If perhaps the authentication problem continues, we suggest that you contact your service provider or a telephone store.
