Occasionally, the Huawei Y5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you may connect properly to the Wifi network with your Huawei Y5, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Huawei Y5. At last, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Huawei Y5 has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Y5
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Huawei Y5 may display the text message: Authentication or authentication error . Whenever the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Huawei Y5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Huawei Y5 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Huawei Y5. Whenever it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the method you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Huawei Y5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is oftentimes extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Huawei Y5. After that try to reconnect with your Huawei Y5.
Check box settings
Whenever non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . Whenever this is not the case, choose this option. After that try to connect your Huawei Y5 again to Wifi. Whenever the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
