You have just bought an Huawei Y5 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Huawei Y5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Huawei Y5 directly back. In truth, there are many tricks to fix this issue. We will therefore observe in this content, what are the things to do and confirm in order that the SIM card is recognized on your Huawei Y5.
What to do when the SIM card is not recognized on my Huawei Y5
Whenever the SIM card is not recognized on your Huawei Y5, below is a list of things that will help you identify the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Huawei Y5 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Huawei Y5
Oftentimes the issue may possibly originate from the tracking of the SIM card. In fact, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Huawei Y5 from reading the SIM card. To fix this issue, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the issue originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Huawei Y5
Whenever the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out if the issue originates from the card. In truth, if other SIM card work on the Huawei Y5, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Confirm that your Huawei Y5 is not Simlocker
If you have tried many SIM cards on the Huawei Y5 and non-e are recognized, the phone may perhaps be Simlocker. This means that the Huawei Y5 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.
Check that the problem will not originate from the ROM installed on the Huawei Y5
This part mainly concerns the people who root the Huawei Y5 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we advise you to bring your Huawei Y5 and the SIM card back to one of your operator’s shops.
