You have just purchased an Huawei Y5 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Huawei Y5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Huawei Y5 directly back. Certainly, there are several techniques to fix this trouble. We will therefore find out in this content, what are the stuff to do and check to ensure that the SIM card is recognized on your Huawei Y5.
What to do when ever the SIM card is not recognized on my Huawei Y5
Whenever the SIM card is not recognized on your Huawei Y5, below is a list of stuff that could help you discover the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Huawei Y5 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Huawei Y5
Oftentimes the trouble may possibly be caused by the location of the SIM card. In fact, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Huawei Y5 from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you can actually test it on a different phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Huawei Y5
Whenever the two previous steps do not give anything, it’s necessary to test a different SIM card to find out if perhaps the trouble comes from the card. Certainly, if perhaps other SIM card function on the Huawei Y5, it’s because the trouble comes from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Confirm that your Huawei Y5 is not Simlocker
In case you have tried several SIM cards on the Huawei Y5 and non-e are recognized, the telephone might be Simlocker. This means that the Huawei Y5 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem does not be caused by the ROM installed on the Huawei Y5
This part mainly concerns the people who root the Huawei Y5 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Huawei Y5 and the SIM card back to 1 of your operator’s shops.
