From time to time, the HUAWEI P30 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from many places. So, so that you can connect properly to the Wifi network with your HUAWEI P30, we decided to write this tuto. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you need to do on the HUAWEI P30. At last, we will see what it’s necessary to do and check on your Wifi box.
What to do when the HUAWEI P30 has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI P30
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HUAWEI P30 may display the text message: Authentication or authentication error . If the trouble comes from there, the solution is quite simple. Just forget about the Wifi network in your HUAWEI P30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the HUAWEI P30 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your HUAWEI P30. If it still doesn’t work, go to the next trick.
Retype Password
From time to time the authentication problem originates from the way you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its HUAWEI P30. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HUAWEI P30. After that try to reconnect with your HUAWEI P30.
Check box settings
If none of the prior solutions did work, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your HUAWEI P30 again to Wifi. If the authentication trouble carries on, we highly recommend that you contact your service provider or a telephone retail store.
