Select Page

At times, the HUAWEI P20 Pro displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by many places. So, so that you’re able to connect properly to the Wifi network with your HUAWEI P20 Pro, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the HUAWEI P20 Pro. Finally, we will see what it can be necessary to do and check on your Wifi box.

How to proceed when the HUAWEI P20 Pro has an authentication problem on the Wifi network

Forget the Wifi network on your HUAWEI P20 Pro

If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HUAWEI P20 Pro may display the text: Authentication or authentication error . If the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your HUAWEI P20 Pro. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HUAWEI P20 Pro because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can then try to reconnect to the Wifi network with your HUAWEI P20 Pro. If it still doesn’t work, go to the next trick.

Retype Password

At times the authentication problem comes from the technique you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its HUAWEI P20 Pro. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many pc problems, the solution is at times incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI P20 Pro. After that try to reconnect with your HUAWEI P20 Pro.

Check box settings

If non-e of the previous solutions did work, the problem may be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your HUAWEI P20 Pro again to Wifi. If the authentication problem persists, we highly recommend that you contact your service provider or a telephone retail store.