Oftentimes, the HUAWEI P smart Z displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from many places. So, so that you’re able to connect properly to the Wifi network with your HUAWEI P smart Z, we decided to write this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the HUAWEI P smart Z. At last, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the HUAWEI P smart Z has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI P smart Z
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HUAWEI P smart Z may display the text: Authentication or authentication error . If perhaps the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your HUAWEI P smart Z. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you’re able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the HUAWEI P smart Z because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your HUAWEI P smart Z. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the method you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its HUAWEI P smart Z. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is occasionally very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI P smart Z. After that try to reconnect with your HUAWEI P smart Z.
Check box settings
If perhaps non-e of the prior answers did function, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. After that try to connect your HUAWEI P smart Z again to Wifi. If perhaps the authentication issue remains, we highly recommend that you contact your service provider or a telephone retail store.