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Occasionally, the Huawei P Smart displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from many places. So, so that you can connect properly to the Wifi network with your Huawei P Smart, we decided to produce this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Huawei P Smart. Finally, we will see what it is actually important to do and check on your Wifi box.

How to proceed when the Huawei P Smart has an authentication problem on the Wifi network

Forget the Wifi network on your Huawei P Smart

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Huawei P Smart may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your Huawei P Smart. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If the issue is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Huawei P Smart because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Huawei P Smart. In the event that it still will not work, go to the next trick.

Retype Security password

Occasionally the authentication problem comes from the way you type the Wifi network password. In fact, it is actually sometimes subtle to type a password Wifi on its Huawei P Smart. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several computer problems, the solution is sometimes extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Huawei P Smart. Then try to reconnect with your Huawei P Smart.

Check box settings

In the event that none of the previous answers did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Huawei P Smart again to Wifi. In the event that the authentication issue persists, we suggest that you contact your service provider or a telephone retail store.