At times, the Huawei Nova 5z displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially come from many places. So, so that you’re able to connect properly to the Wifi network with your Huawei Nova 5z, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you have to do on the Huawei Nova 5z. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Huawei Nova 5z has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Nova 5z
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Huawei Nova 5z may display the message: Authentication or authentication error . If the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your Huawei Nova 5z. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Huawei Nova 5z because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Huawei Nova 5z. If it still doesn’t function, go to the next trick.
Retype Password
At times the authentication problem originates from the solution you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Huawei Nova 5z. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of laptop problems, the solution is sometimes extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Huawei Nova 5z. After that try to reconnect with your Huawei Nova 5z.
Check box settings
If none of the prior solutions did function, the problem might be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your Huawei Nova 5z again to Wifi. If the authentication trouble continues, we recommend that you contact your service provider or a telephone store.
