You have just purchased an Huawei Nova 5z and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Huawei Nova 5z does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Huawei Nova 5z directly back. Certainly, there are several techniques to fix this problem. We will therefore discover in this tuto, what are the things to do and verify to ensure the SIM card is recognized on your Huawei Nova 5z.
What to do when the SIM card is not recognized on my Huawei Nova 5z
In the event that the SIM card is not recognized on your Huawei Nova 5z, below is a list of things that may help you determine the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Huawei Nova 5z is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Huawei Nova 5z
From time to time the problem may be caused by the location of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Huawei Nova 5z from reading the SIM card. To fix this problem, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem originates from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Huawei Nova 5z
In the event that the two previous steps do not give anything, it truly is important to test another SIM card to find out in cases where the problem originates from the card. Certainly, in cases where other SIM card function on the Huawei Nova 5z, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Verify that your Huawei Nova 5z is not Simlocker
In case you have tried several SIM cards on the Huawei Nova 5z and none are recognized, the phone might be Simlocker. This implies that the Huawei Nova 5z will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem doesn’t be caused by the ROM installed on the Huawei Nova 5z
This part mainly concerns the people who root the Huawei Nova 5z to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your Huawei Nova 5z and the SIM card back to 1 of your operator’s shops.
