You have just bought an Huawei Nova 5 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Huawei Nova 5 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Huawei Nova 5 directly back. Indeed, there are many tips to fix this trouble. We will therefore observe in this content, what are the stuff to do and check to ensure the SIM card is recognized on your Huawei Nova 5.
What to do when the SIM card is not recognized on my Huawei Nova 5
If perhaps the SIM card is not recognized on your Huawei Nova 5, below is a list of stuff that will help you identify the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Huawei Nova 5 is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Huawei Nova 5
At times the trouble might originate from the location of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Huawei Nova 5 from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the trouble originates from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Huawei Nova 5
If perhaps the two previous steps do not give anything, it’s necessary to test a different SIM card to find out if the trouble originates from the card. Indeed, if other SIM card function on the Huawei Nova 5, it’s because the trouble originates from the card. Otherwise, it’s at the level of the cellphone that we will have to look.
Verify that your Huawei Nova 5 is not Simlocker
In case you have tried many SIM cards on the Huawei Nova 5 and none are recognized, the cellphone may be Simlocker. This means that the Huawei Nova 5 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem doesn’t originate from the ROM installed on the Huawei Nova 5
This part mainly concerns the people who root the Huawei Nova 5 to install a ROM that is not initial. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we recommend you to bring your Huawei Nova 5 and the SIM card back to 1 of your operator’s shops.
