HUAWEI Mate Xs: Wifi Authentication Problem

From time to time, the HUAWEI Mate Xs displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your HUAWEI Mate Xs, we decided to write this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the HUAWEI Mate Xs. At last, we will see what it is important to do and check on your Wifi box.

How to proceed when the HUAWEI Mate Xs has an authentication problem on the Wifi network

Forget the Wifi network on your HUAWEI Mate Xs

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HUAWEI Mate Xs may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is straightforward. Simply forget about the Wifi network in your HUAWEI Mate Xs. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is carried out, you can try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HUAWEI Mate Xs because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your HUAWEI Mate Xs. In cases where it still doesn’t function, go to the next trick.

Retype Password

From time to time the authentication problem comes from the solution you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its HUAWEI Mate Xs. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several computer problems, the solution is at times very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HUAWEI Mate Xs. After that try to reconnect with your HUAWEI Mate Xs.

Check box settings

In cases where none of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your HUAWEI Mate Xs again to Wifi. In cases where the authentication problem remains, we recommend that you contact your service provider or a telephone store.