Occasionally, the HUAWEI Mate Xs 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially come from several places. So, so that you’re able to connect properly to the Wifi network with your HUAWEI Mate Xs 2, we decided to write this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you need to do on the HUAWEI Mate Xs 2. Finally, we will see what it can be necessary to do and check on your Wifi box.
What to do when the HUAWEI Mate Xs 2 has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI Mate Xs 2
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your HUAWEI Mate Xs 2 may display the text: Authentication or authentication error . In the event that the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your HUAWEI Mate Xs 2. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. If the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the HUAWEI Mate Xs 2 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your HUAWEI Mate Xs 2. In the event that it still doesn’t work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its HUAWEI Mate Xs 2. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is at times very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your HUAWEI Mate Xs 2. After that try to reconnect with your HUAWEI Mate Xs 2.
Check box settings
In the event that non-e of the prior solutions did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your HUAWEI Mate Xs 2 again to Wifi. In the event that the authentication problem persists, we advise that you contact your service provider or a telephone store.
