You have just bought an HUAWEI Mate Xs 2 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the HUAWEI Mate Xs 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the HUAWEI Mate Xs 2 directly back. Indeed, there are a lot of tips to solve this issue. We will consequently see in this content, what are the stuff to do and verify in order that the SIM card is recognized on your HUAWEI Mate Xs 2.
How to proceed when the SIM card is not recognized on my HUAWEI Mate Xs 2
If the SIM card is not recognized on your HUAWEI Mate Xs 2, below is a list of stuff that may help you identify the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HUAWEI Mate Xs 2 is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your HUAWEI Mate Xs 2
At times the issue might result from the location of the SIM card. Actually, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the HUAWEI Mate Xs 2 from reading the SIM card. To solve this issue, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue comes from the SIM card, you’re able to test it on another phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your HUAWEI Mate Xs 2
If the two previous steps do not give anything, it’s required to test another SIM card to find out in the event that the issue comes from the card. Indeed, in the event that other SIM card function on the HUAWEI Mate Xs 2, it’s because the issue comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Confirm that your HUAWEI Mate Xs 2 is not Simlocker
If you have tried a lot of SIM cards on the HUAWEI Mate Xs 2 and non-e are recognized, the smartphone could be Simlocker. This means that the HUAWEI Mate Xs 2 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.
Check that the problem doesn’t result from the ROM installed on the HUAWEI Mate Xs 2
This part mainly concerns the people who root the HUAWEI Mate Xs 2 to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your HUAWEI Mate Xs 2 and the SIM card back to one of your operator’s shops.
