Huawei Mate 9: Wifi Authentication Problem

Occasionally, the Huawei Mate 9 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that you can connect properly to the Wifi network with your Huawei Mate 9, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the Huawei Mate 9. Finally, we will see what it’s necessary to do and check on your Wifi box.

How to proceed when the Huawei Mate 9 has an authentication problem on the Wifi network

Forget the Wifi network on your Huawei Mate 9

If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Huawei Mate 9 may display the text message: Authentication or authentication error . If the issue comes from there, the solution is quite easy. Simply forget about the Wifi network in your Huawei Mate 9. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Huawei Mate 9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Huawei Mate 9. If it still doesn’t function, go to the next trick.

Retype Security password

Occasionally the authentication problem comes from the method you type the Wifi network password. In fact, it’s sometimes subtle to type a password Wifi on its Huawei Mate 9. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of laptop problems, the solution is from time to time incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Mate 9. Then try to reconnect with your Huawei Mate 9.

Check box settings

If non-e of the previous answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Huawei Mate 9 again to Wifi. If the authentication issue carries on, we highly recommend that you contact your service provider or a telephone retail store.