At times, the HUAWEI Mate 40 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can actually connect properly to the Wifi network with your HUAWEI Mate 40, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you must do on the HUAWEI Mate 40. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the HUAWEI Mate 40 has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI Mate 40
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HUAWEI Mate 40 may display the text: Authentication or authentication error . Whenever the problem comes from there, the solution is straightforward. Simply forget about the Wifi network in your HUAWEI Mate 40. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you can actually try again to connect to the Wifi network. If the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the HUAWEI Mate 40 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your HUAWEI Mate 40. Whenever it still does not work, go to the next trick.
Retype Security password
At times the authentication problem comes from the method you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its HUAWEI Mate 40. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is sometimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HUAWEI Mate 40. Then try to reconnect with your HUAWEI Mate 40.
Check box settings
Whenever none of the previous answers did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your HUAWEI Mate 40 again to Wifi. Whenever the authentication problem remains, we recommend that you contact your service provider or a telephone retail store.
