Huawei Mate 10: Wifi Authentication Problem

Oftentimes, the Huawei Mate 10 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially come from several places. So, so that you’re able to connect properly to the Wifi network with your Huawei Mate 10, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Huawei Mate 10. Finally, we will see what it truly is required to do and check on your Wifi box.

How to proceed when the Huawei Mate 10 has an authentication problem on the Wifi network

Forget the Wifi network on your Huawei Mate 10

In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Huawei Mate 10 may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Huawei Mate 10. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Huawei Mate 10 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Huawei Mate 10. In the event that it still does not work, go to the next trick.

Retype Password

Oftentimes the authentication problem originates from the method you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Huawei Mate 10. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of laptop problems, the solution is from time to time very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Mate 10. Then try to reconnect with your Huawei Mate 10.

Check box settings

In the event that non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Huawei Mate 10 again to Wifi. In the event that the authentication problem remains, we recommend that you contact your service provider or a telephone store.