Huawei Mate 10: Unrecognized SIM card

You have just bought an Huawei Mate 10 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Huawei Mate 10 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Huawei Mate 10 directly back. In fact, there are several tricks to solve this problem. We will for that reason observe in this article, what are the stuff to do and verify to ensure that the SIM card is recognized on your Huawei Mate 10.unrecognized-sim-card-huawei-mate-10

How to proceed when ever the SIM card is not recognized on my Huawei Mate 10

In cases where the SIM card is not recognized on your Huawei Mate 10, below is a list of stuff that may help you discover the source of the problem, observe repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Huawei Mate 10 is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Huawei Mate 10

From time to time the problem might originate from the tracking of the SIM card. In fact, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Huawei Mate 10 from reading the SIM card. To solve this problem, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different phone

To find out if the problem comes from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Huawei Mate 10

In cases where the two previous steps do not give anything, it can be required to test a different SIM card to find out if perhaps the problem comes from the card. In fact, if perhaps other SIM card function on the Huawei Mate 10, it can be because the problem comes from the card. Otherwise, it can be at the level of the phone that we will have to look.

Confirm that your Huawei Mate 10 is not Simlocker

If you have tried several SIM cards on the Huawei Mate 10 and non-e are recognized, the phone could possibly be Simlocker. It indicates that the Huawei Mate 10 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.

Check that the problem doesn’t originate from the ROM installed on the Huawei Mate 10

This part mainly concerns the people who root the Huawei Mate 10 to install a ROM that is not initial. In cases where this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.

In cases where nothing works

In cases where all the above solutions do not work, we advise you to bring your Huawei Mate 10 and the SIM card back to 1 of your operator’s shops.