From time to time, the HTC displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can actually connect properly to the Wifi network with your HTC, we decided to write this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the HTC. At last, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the HTC has an authentication problem on the Wifi network
Forget the Wifi network on your HTC
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC may display the message: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Just forget about the Wifi network in your HTC. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. If the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HTC because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your HTC. In cases where it still doesn’t work, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the technique you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its HTC. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is at times incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC. Then try to reconnect with your HTC.
Check box settings
In cases where none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your HTC again to Wifi. In cases where the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.
