You have just purchased an HTC U11 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the HTC U11 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the HTC U11 directly back. Indeed, there are several tips to fix this issue. We will therefore observe in this tuto, what are the stuff to do and check to ensure the SIM card is recognized on your HTC U11.
How to proceed when the SIM card is not recognized on my HTC U11
If perhaps the SIM card is not recognized on your HTC U11, below is a list of stuff that may help you identify the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HTC U11 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your HTC U11
At times the issue may possibly originate from the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the HTC U11 from reading the SIM card. To fix this issue, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your HTC U11
If perhaps the two previous steps do not give anything, it is important to test a different SIM card to find out in the event that the issue comes from the card. Indeed, in the event that other SIM card work on the HTC U11, it is because the issue comes from the card. Otherwise, it is at the level of the phone that we will have to look.
Verify that your HTC U11 is not Simlocker
If you have tried several SIM cards on the HTC U11 and none are recognized, the phone could possibly be Simlocker. It indicates that the HTC U11 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.
Check that the problem does not originate from the ROM installed on the HTC U11
This part mainly concerns the people who root the HTC U11 to install a ROM that is not original. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we advise you to bring your HTC U11 and the SIM card back to one of your operator’s shops.
