HTC U Ultra: Unrecognized SIM card

You have just bought an HTC U Ultra and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the HTC U Ultra does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the HTC U Ultra directly back. In truth, there are a lot of methods to fix this trouble. We will therefore observe in this content, what are the things to do and verify in order that the SIM card is recognized on your HTC U Ultra.unrecognized-sim-card-htc-u-ultra

What to do when the SIM card is not recognized on my HTC U Ultra

In cases where the SIM card is not recognized on your HTC U Ultra, below is a list of things that could help you discover the source of the trouble, observe repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your HTC U Ultra is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your HTC U Ultra

Occasionally the trouble may be caused by the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the HTC U Ultra from reading the SIM card. To fix this trouble, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another telephone

To find out if the trouble originates from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your HTC U Ultra

In cases where the two previous steps do not give anything, it truly is necessary to test another SIM card to find out if the trouble originates from the card. In truth, if other SIM card function on the HTC U Ultra, it truly is because the trouble originates from the card. Otherwise, it truly is at the level of the telephone that we will have to look.

Confirm that your HTC U Ultra is not Simlocker

When you have tried a lot of SIM cards on the HTC U Ultra and none are recognized, the telephone could be Simlocker. This implies that the HTC U Ultra will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that could do that.

Check that the problem will not be caused by the ROM installed on the HTC U Ultra

This part mainly concerns the people who root the HTC U Ultra to install a ROM that is not initial. In cases where this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we recommend you to bring your HTC U Ultra and the SIM card back to 1 of your operator’s shops.