At times, the HTC Desire 19s displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you’re able to connect properly to the Wifi network with your HTC Desire 19s, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you need to do on the HTC Desire 19s. Finally, we will see what it truly is important to do and check on your Wifi box.
What to do when the HTC Desire 19s has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 19s
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire 19s may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your HTC Desire 19s. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the HTC Desire 19s because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your HTC Desire 19s. In cases where it still will not function, go to the next trick.
Retype Security password
At times the authentication problem comes from the method you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its HTC Desire 19s. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 19s. Then try to reconnect with your HTC Desire 19s.
Check box settings
In cases where none of the previous solutions did function, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your HTC Desire 19s again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone store.