You have just purchased an HTC Desire 19+ and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the HTC Desire 19+ does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the HTC Desire 19+ directly back. Certainly, there are many methods to solve this issue. We will for that reason observe in this content, what are the stuff to do and verify to ensure that the SIM card is recognized on your HTC Desire 19+.
What to do when ever the SIM card is not recognized on my HTC Desire 19+
If the SIM card is not recognized on your HTC Desire 19+, below is a list of stuff that may help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HTC Desire 19+ is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your HTC Desire 19+
From time to time the issue might be caused by the location of the SIM card. In fact, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the HTC Desire 19+ from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the issue comes from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your HTC Desire 19+
If the two previous steps do not give anything, it can be necessary to test a different SIM card to find out in cases where the issue comes from the card. Certainly, in cases where other SIM card work on the HTC Desire 19+, it can be because the issue comes from the card. Otherwise, it can be at the level of the phone that we will have to look.
Check that your HTC Desire 19+ is not Simlocker
When you have tried many SIM cards on the HTC Desire 19+ and non-e are recognized, the phone might be Simlocker. It indicates that the HTC Desire 19+ will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.
Check that the problem will not be caused by the ROM installed on the HTC Desire 19+
This part mainly concerns the people who root the HTC Desire 19+ to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your HTC Desire 19+ and the SIM card back to one of your operator’s shops.
