How to fix Motorola One Zoom black screen

From time to time the screen of Motorola One Zoom stays black. This problem may happen in many circumstances. Oftentimes it occurs after the Motorola One Zoom falls. Other times, the screen stays black after a start, lock, or sleep. In any case, do not worry, there are several tips to resolve the black screen of your Motorola One Zoom. For that, it will probably be essential to examine several points before attempting the diverse methods. We will find out at primary what things to check when the screen of Motorola One Zoom remains black. We will find out in a second time all the tricks to unlock this awful black screen.black-screen-Motorola-One-Zoom

What should you watch in case you have a black screen on Motorola One Zoom

Before embarking on the techniques, we advise you to examine the points below to be able to better understand where the trouble can form. This will provide you good clues of the nature of the trouble.

Is the Motorola One Zoom LED on when the screen remains black?

One of the first points to examine is the tiny led that is at the top of your screen. In cases where the LED is red or blue when the Motorola One Zoom screen remains black, it signifies that the cellphone is turned on. In such cases, it is very likely that the trouble originates from the screen.

Is the Motorola One Zoom charged?

Sometimes, a deep battery discharge prevents the Motorola One Zoom from turning on for some time. Make certain the Motorola One Zoom is entirely charged by leaving it connected for at least 1 hour. If perhaps after that the LED does not light up and the screen stays black, the trouble can probably result from the battery.

Is the Motorola One Zoom damaged?

If the Motorola One Zoom screen remains black after shock, after falling , after being wet , or after cracking , the screen may perhaps be broken. In such cases, not one of the tricks below will do the job. You will then have to bring your Motorola One Zoom to a repairshop.

What to do when ever the Motorola One Zoom screen stays black?

After examining that the trouble comes from the screen, you can actually try the following recommendations to unlock the black screen of your Motorola One Zoom. If a trick does not do the job, go to the following one.

Plug the Motorola One Zoom into its charger

The very first thing to perform when the screen of Motorola One Zoom remains black is to put the phone on. This will make it possible to be serene for all following manipulations. This as well solves the possible trouble of a deep discharge of the phone battery.

When possible, take out the battery from the Motorola One Zoom

If the Motorola One Zoom is easily removable, we advise you to remove the battery . This sometimes handles the black screen trouble. Wait some seconds, then turn the battery back on and try to start the phone. If the screen is still blocked, go to the following step.

Remove SIM card and SD card

It sometimes occurs, without explanation, that the SIM card or the SD card conflicts with Motorola One Zoom and causes a black screen. One of the tricks to try is to take out the SIM card and the SD card. Once it’s carried out, it is advisable to try to start the telephone. If it works, it indicates there is a conflict with the SIM or SD card.

Force Motorola One Zoom to reboot

If the screen stays black, the trouble often solves with a forced reboot . To achieve this, you need to press several keys at the same time. You will need to remain at least TEN seconds for the forced reboot to work. The key combination depends upon the models but had to be 1 of the following:

  • low volume + power button
  • low volume + power button + cough Home
  • high volume + power button
  • volume top + touch power + cough Home
  • touch power + cough Home

Hang on until the battery is empty

Finally, in cases where not one of the previously mentioned procédures do the job, you can actually try to let your battery discharge. Make certain the battery is completely empty. Once it’s done, plug your Motorola One Zoom into its charger and try to start the Motorola One Zoom.