Sometimes the screen of Motorola E6 Play stays black. This problem may happen in a lot of circumstances. Sometimes it happens after the Motorola E6 Play falls. Other times, the screen stays black after a start, lock, or sleep. In any case, do not worry, you will find many tricks to resolve the black screen of your Motorola E6 Play. For that, it will probably be essential to verify several things before attempting the diverse methods. We will discover at primary what things to verify when the screen of Motorola E6 Play remains black. We will discover in a second time all the tricks to be able to unlock this unpleasant black screen.
What should you watch when you have a black screen on Motorola E6 Play
Before embarking on the tricks, we suggest you to verify the things below in order to better understand where the problem can form. This will deliver you good indications of the nature of the problem.
Is the Motorola E6 Play LED on when the screen remains black?
One of the 1st things to verify is the tiny led that is on top of your screen. If perhaps the LED is red or blue when the Motorola E6 Play screen remains black, it indicates that the mobile phone is turned on. In this case, it is very probably that the problem originates from the screen.
Is the Motorola E6 Play charged?
Sometimes, a deep battery discharge prevents the Motorola E6 Play from turning on for a time. Make sure the Motorola E6 Play is fully charged by leaving it connected for at least 1 hour. In the event that after that the LED does not illuminate and the screen stays black, the problem can probably result from the battery.
Is the Motorola E6 Play damaged?
If the Motorola E6 Play screen remains black after shock, after falling , after being wet , or after cracking , the screen can be damaged. In this case, not one of the tricks listed below will work. You will then have to bring your Motorola E6 Play to a repairshop.
How to proceed when ever the Motorola E6 Play screen stays black?
After checking out that the problem originates from the screen, you can try the following ideas to unlock the black screen of your Motorola E6 Play. If a method does not work, check out the next one.
Plug the Motorola E6 Play into its charger
One thing to do when the screen of Motorola E6 Play remains black is to put the cellphone on. This will make it feasible to be serene for all following manipulations. This as well solves the possible problem of a deep discharge of the cellphone battery.
If possible, take out the battery from the Motorola E6 Play
If the Motorola E6 Play is easily removable, we suggest you to remove the battery . This from time to time handles the black screen problem. Wait a few seconds, then turn the battery back on and make an attempt to start the cellphone. If perhaps the screen is still blocked, check out the next step.
Remove SIM card and SD card
It from time to time occurs, without justification, that the SIM card or the SD card conflicts with Motorola E6 Play and triggers a black screen. 1 of the tricks to try is to take out the SIM card and the SD card. When it’s finished, you must try to start the cellphone. If perhaps it works, it indicates there is a conflict with the SIM or SD card.
Force Motorola E6 Play to reboot
If the screen stays black, the problem often solves with a forced reboot . To achieve this, you have got to press a number of keys simultaneously. You have to stay at least 10 seconds for the forced reboot to work. The key combo depends upon the models but had to be 1 of the following:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Hang on until the battery is empty
At last, in the event that not one of the previously mentioned méthodes function, you can try to let your battery discharge. Ensure that the battery is entirely empty. When it’s performed, plug your Motorola E6 Play into its charger and try to start the Motorola E6 Play.
