Select Page

In some cases the display screen of Emporia stays black. This issue may occur in many circumstances. Oftentimes it occurs after the Emporia falls. Other times, the screen stays black after a start, lock, or sleep. No matter the reason, do not be anxious, there are many tips to resolve the black screen of your Emporia. For that, it will probably be essential to examine several stuff before attempting the diverse solutions. We will see at first what things to verify when the screen of Emporia remains black. We will see in a second time all the tricks in order to unlock this awful black display screen.black-screen-Emporia

What should you watch in case you have a black screen on Emporia

Before embarking on the techniques, we suggest you to examine the things below in order to better understand where the problem can form. This will give you good clues of the nature of the problem.

Is the Emporia LED on when the display screen remains black?

One of the first of all stuff to examine is the small led that is at the top of your display screen. In cases where the LED is red or blue when the Emporia display screen remains black, it signifies that the mobile phone is turned on. In such cases, it is highly likely that the problem originates from the display screen.

Is the Emporia charged?

Sometimes, a deep battery discharge prevents the Emporia from turning on for some time. Ensure that the Emporia is entirely recharged by leaving it connected for at least one hour. In the event that after that the LED does not illuminate and the display screen stays black, the problem can probably come from the electric battery.

Is the Emporia damaged?

If the Emporia display screen remains black after shock, after dropping , after being wet , or after damage , the screen might be broken. In such cases, none of the tricks below will do the job. You will then have to bring your Emporia to a repairshop.

How to proceed when ever the Emporia screen stays black?

After checking out that the problem comes from the display screen, you can actually try the next recommendations to unlock the black display screen of your Emporia. If a trick does not do the job, look at the following one.

Plug the Emporia into its charger

The very 1st thing to perform when the display screen of Emporia remains black is to put the mobile phone on. This makes it feasible to be peaceful for any subsequent manipulations. This likewise handles the possible problem of a deep discharge of the mobile phone electric battery.

Whenever possible, take away the electric battery from the Emporia

If the Emporia is easily removable, we suggest you to remove the electric battery . This occasionally handles the black display screen problem. Hang on a couple of secs, then turn the battery back on and make an attempt to start the mobile phone. In the event that the display screen is still blocked, look at the following step.

Remove SIM card and SD card

It occasionally happens, without justification, that the SIM card or the SD card conflicts with Emporia and triggers a black display screen. One of the tricks to try is to take away the SIM card and the SD card. Once it’s finished, you should try to start the telephone. In the event that it works, it means there is a conflict with the SIM or SD card.

Force Emporia to restart

If the display screen stays black, the problem often solves with a forced restart . To achieve this, you need to press a number of keys at the same time. You need to stay at least TEN secs for the forced restart to run. The key combo depends on the models but had to be one of the following:

  • low volume + power button
  • low volume + power button + cough Home
  • high volume + power button
  • volume top + touch power + cough Home
  • touch power + cough Home

Hang on until the electric battery is empty

Finally, in cases where none of the previously mentioned méthodes do the job, you can actually try to let your electric battery discharge. Ensure the electric battery is completely empty. Once it is done, plug your Emporia into its phone chrgr and try to start the Emporia.