From time to time the display screen of Bq stays black. This situation may happen in several situations. Often it happens after the Bq falls. Other times, the screen stays black after a start, lock, or sleep. In any case, do not be anxious, there are several tricks to resolve the black screen of your Bq. For that, it will be necessary to verify several things prior to attempting the different methods. We will discover at primary what things to check when the screen of Bq remains black. We will discover in a second time all the tricks to unlock this unpleasant black display screen.
What should you watch if you have a black screen on Bq
Before embarking on the techniques, we advise you to verify the things below to be able to better understand where the issue can form. This will give you good clues of the nature of the issue.
Is the Bq LED on when the display screen remains black?
One of the first things to verify is the small led that is on the top of your display screen. In cases where the LED is red or blue when the Bq display screen remains black, this means that the mobile phone is started. In such cases, it is extremely likely that the issue originates from the display screen.
Is the Bq charged?
Sometimes, a deep battery discharge prevents the Bq from turning on for a time. Make certain the Bq is completely recharged by leaving it connected for at least one hour. If after this the LED does not illuminate and the display screen stays black, the issue can potentially originate from the electric battery.
Is the Bq damaged?
If the Bq display screen remains black after shock, after dropping , after being wet , or after breaking , the screen may be harmed. In such cases, none of the methods listed below will work. You will then have to bring your Bq to a repairman.
What to do when the Bq screen stays black?
After checking out that the issue comes from the display screen, you can try the following recommendations to unlock the black display screen of your Bq. If a trick does not work, look at the next one.
Plug the Bq into its charger
One thing to perform when the display screen of Bq remains black is to put the phone on. This will make it feasible to be peaceful for all following manipulations. This as well solves the possible issue of a deep discharge of the phone electric battery.
When possible, remove the electric battery from the Bq
If the Bq is easily detachable, we advise you to remove the electric battery . This sometimes solves the black display screen issue. Hold out some secs, then turn the battery back on and try to start the phone. If perhaps the display screen is still blocked, look at the next step.
Remove SIM card and SD card
It sometimes happens, without explanation, that the SIM card or the SD card conflicts with Bq and triggers a black display screen. One of the methods to try is to remove the SIM card and the SD card. When it’s finished, it is advisable to try to start the cellphone. If perhaps it works, it means there is a conflict with the SIM or SD card.
Force Bq to reboot
If the display screen stays black, the issue often resolves with a forced reboot . To achieve this, you have got to press a number of keys simultaneously. You need to stay at least 10 secs for the forced reboot to run. The key combo will depend on the models but had to be one of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Hang on until the electric battery is empty
At last, if none of the above procédures perform, you can try to let your electric battery discharge. Make certain the electric battery is totally empty. When it’s performed, plug your Bq into its charger and try to start the Bq.
