From time to time the screen of Alcatel 3X stays black. This issue can appear in many circumstances. Sometimes it occurs after the Alcatel 3X falls. Other times, the screen stays black after a start, lock, or sleep. Whatever the case, don’t be anxious, you will discover several methods to fix the black screen of your Alcatel 3X. For that, it will be essential to verify several stuff before attempting the different solutions. We will discover at initially what things to check when the screen of Alcatel 3X remains black. We will discover in a second time all the tricks in order to unlock this unpleasant black screen.
What should you watch in case you have a black screen on Alcatel 3X
Before embarking on the techniques, we suggest you to verify the things below to be able to better understand where the issue can originate. This will provide you good clues of the nature of the issue.
Is the Alcatel 3X LED on when the screen remains black?
One of the 1st stuff to verify is the small led that is on the top of your screen. In cases where the LED is red or blue when the Alcatel 3X screen remains black, it means that the cellphone is turned on. In this case, it is very probably that the issue originates from the screen.
Is the Alcatel 3X charged?
Occasionally, a deep battery discharge prevents the Alcatel 3X from turning on for a while. Ensure the Alcatel 3X is completely recharged by leaving it connected for at least 1 hour. If after this the LED does not light and the screen stays black, the issue can possibly originate from the battery.
Is the Alcatel 3X damaged?
If the Alcatel 3X screen remains black after shock, after dropping , after being wet , or after damage , the screen could be broken. In this case, not one of the tips listed below will perform. You will then have to bring your Alcatel 3X to a repairshop.
What to do when the Alcatel 3X screen stays black?
After checking that the issue emanates from the screen, you can actually try the next recommendations to unlock the black screen of your Alcatel 3X. If a method does not perform, check out the next one.
Plug the Alcatel 3X into its charger
The very first thing to accomplish when the screen of Alcatel 3X remains black is to put the mobile on. This makes it feasible to be serene for any subsequent manipulations. This additionally handles the possible issue of a deep discharge of the mobile battery.
If you can, remove the battery from the Alcatel 3X
If the Alcatel 3X is easily detachable, we suggest you to remove the battery . This occasionally solves the black screen issue. Wait some secs, then turn the battery back on and try to start the mobile. In the event that the screen is still blocked, check out the next step.
Remove SIM card and SD card
It occasionally happens, without explanation, that the SIM card or the SD card conflicts with Alcatel 3X and causes a black screen. 1 of the tips to try is to remove the SIM card and the SD card. Once it’s carried out, you must try to start the mobile phone. In the event that it works, this means there is a conflict with the SIM or SD card.
Force Alcatel 3X to reboot
If the screen stays black, the issue often resolves with a forced reboot . To get this done, you need to press a number of keys simultaneously. You need to remain at least 10 secs for the forced reboot to work. The key combo is determined by the models but had to be 1 of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Hang on until the battery is empty
At last, if perhaps not one of the previously mentioned procédures function, you can actually try to let your battery discharge. Be sure the battery is completely empty. Once it’s carried out, plug your Alcatel 3X into its charger and try to start the Alcatel 3X.
