It may have happened to you when you went abroad, or if you’ve changed operators, you cannot connect to the web or can not send MMS. If so, this is probably due to the APN seted up on your Vivo Z5. So we made the decision to draft this article to solve this issue. We will initially find out what a APN is. We will see in a second time how to configure an APN on your Vivo Z5. Finally, we will see in what situations you need to modify the APN on the Vivo Z5.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Vivo Z5 to connect to the web and receive MMS. An incorrectly seted up APN may therefore prevent your Vivo Z5 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
Tips on how to set up an APN on your Vivo Z5
When you want to configure an APN on your Vivo Z5, you will have to go to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and finally Access Point Names . Once you are there, you must select the three dots at the top right of the screen and choose New APN . You’ll then access a form that you will have to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Normally, the APN of each operator are easily findable. You must do it again twice the operation on your Vivo Z5. Indeed, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Vivo Z5?
As a general rule, you will not necessarily need to set up an APN on your Vivo Z5 as it’s usually done automatically. However, there are several situations that need the configuration of an APN on your Vivo Z5. This is for example the case if you purchased your used Vivo Z5 and that the person who sold it to you was with a different operator than yours. This may also be the case if you’re traveling abroad and consequently change your SIM card.
