It may have happened to you when you went abroad, or when you have changed operators, you can not connect to the web or can not send pictures. If that is the case, it’s probably because of the APN seted up on your Vivo Y21. So we therefore decided to draft this post to solve this trouble. We will first of all find out what a APN is. We will see in a second time how to configure an APN on your Vivo Y21. Finally, we will see in what situations you should modify the APN on the Vivo Y21.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Vivo Y21 to connect to the net and receive MMS. An improperly configured APN can thus prevent your Vivo Y21 from receiving MMS or connecting to the internet. You have to know that each operator has a different APN of their own.
Tips on how to set up an APN on your Vivo Y21
If you’d like to configure an APN on your Vivo Y21, you will have to go to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and then Access Point Names . Once you’re there, you need to select the three dots at the top right of the screen and choose New APN . You’ll then access a form that you will have to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Almost always, the APN of each operator are quickly findable. You need to repeat twice the procedure on your Vivo Y21. In truth, you need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Vivo Y21?
As a general rule, you do not automatically need to set up an APN on your Vivo Y21 as this is usually done automatically. However, there are a few cases that need the setup of an APN on your Vivo Y21. This is for example the case if you purchased your used Vivo Y21 and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and therefore change your SIM card.
