Maybe it happened to you when you travel abroad, or when you have changed operators, you cannot connect to the web or can not send MMS. If that is the case, it’s probably because of the APN seted up on your Vivo U20. So we decided to draft this post to fix this issue. We will first see what a APN is. We will see in a second time how to configure an APN on your Vivo U20. Finally, we will see in what situations you have to modify the APN on the Vivo U20.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Vivo U20 to connect to the web and receive MMS. An improperly configured APN can so prevent your Vivo U20 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
How to configure an APN on your Vivo U20
When you want to configure an APN on your Vivo U20, you need to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and finally Access Point Names . Once you’re there, you should click the three dots at the top right of the screen and select New APN . You will then access a form that you need to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are very easily findable. You have to repeat 2 times the process on your Vivo U20. Indeed, you need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Vivo U20?
Typically, you do not automatically need to configure an APN on your Vivo U20 as normally, this is done automatically. However, there are several situations that need the setup of an APN on your Vivo U20. This is for example the case if you bought your used Vivo U20 and that the person who sold it to you was with a different operator than yours. This could also be the case if you’re traveling abroad and therefore change your SIM card.
