It may have happened to you when you went abroad, or when you changed operators, you cannot connect to the net or can not send MMS. If that is the case, it is probably because of the APN seted up on your Tecno Spark Go. So we decided to draft this post to fix this problem. We will initially discover what a APN is. We will see in a second time how to configure an APN on your Tecno Spark Go. Finally, we will see in what situations you need to change the APN on the Tecno Spark Go.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Tecno Spark Go to connect to the internet and receive MMS. An improperly configured APN may therefore prevent your Tecno Spark Go from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
How to configure an APN on your Tecno Spark Go
If you’d like to configure an APN on your Tecno Spark Go, you will need to go to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and ultimately Access Point Names . Once you’re there, you must click on the three dots at the top right of the screen and select New APN . You’ll then access a form that you will need to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Normally, the APN of each operator are easily findable. You must repeat twice the process on your Tecno Spark Go. Indeed, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Tecno Spark Go?
Generally, you may not automatically need to configure an APN on your Tecno Spark Go as this is usually done automatically. Nevertheless, there are a few circumstances that require the configuration of an APN on your Tecno Spark Go. This is for example the case if you bought your used Tecno Spark Go and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and consequently change your SIM card.
