Maybe it happened to you when you went abroad, or if you’ve changed operators, you can’t connect to the internet or can not send MMS. If that is the case, this is probably due to the APN configured on your Lenovo Moto G5. So we made the decision to write this content to resolve this trouble. We will first discover what a APN is. We will see in a second time how to configure an APN on your Lenovo Moto G5. Finally, we will see in what situations you need to change the APN on the Lenovo Moto G5.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Lenovo Moto G5 to connect to the net and receive MMS. An improperly seted up APN can so prevent your Lenovo Moto G5 from receiving MMS or connecting to the internet. You have to know that each operator has a different APN of their own.
Tips on how to set up an APN on your Lenovo Moto G5
If you desire to configure an APN on your Lenovo Moto G5, you must go to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and lastly Access Point Names . Once you’re there, you must click the three dots at the top right of the screen and select New APN . You’ll then access a form that you must fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. As a general rule, the APN of each operator are easily findable. You must repeat two times the process on your Lenovo Moto G5. Indeed, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Lenovo Moto G5?
As a general rule, you will not necessarily need to set up an APN on your Lenovo Moto G5 as this is usually done automatically. Nevertheless, there are a few situations that require the setup of an APN on your Lenovo Moto G5. This is for example the case if you purchased your used Lenovo Moto G5 and that the person who sold it to you was with a different operator than yours. This can also be the case if you are traveling abroad and consequently change your SIM card.