It may have happened to you when you went abroad, or when you changed operators, you can’t connect to the web or can not send MMS. If that is the case, this is probably due to the APN configured on your HTC U11. So we decided to draft this post to resolve this issue. We will 1st discover what a APN is. We will see in a second time how to configure an APN on your HTC U11. Finally, we will see in what situations you should change the APN on the HTC U11.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your HTC U11 to connect to the web and receive MMS. An improperly configured APN can thus prevent your HTC U11 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
The right way to configure an APN on your HTC U11
If you wish to set up an APN on your HTC U11, you will have to go to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and ultimately Access Point Names . Once you’re there, you should click on the three dots at the top right of the screen and select New APN . You will then access a form that you will have to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are easily findable. You need to repeat 2 times the process on your HTC U11. In truth, you need an APN for internet and an APN for MMS.
In which case should you set up an APN on your HTC U11?
Typically, you will not always need to configure an APN on your HTC U11 as this is usually done automatically. However, there are some cases that need the configuration of an APN on your HTC U11. This is for example the case if you bought your used HTC U11 and that the person who sold it to you was with a different operator than yours. This may also be the case if you’re traveling abroad and therefore change your SIM card.
