Maybe it happened to you when you went abroad, or when you changed operators, you can not connect to the web or can not send pictures. If that is the case, It’s likely because of the APN configured on your Crosscall Core-X5. So we made the decision to draft this article to solve this problem. We will first of all see what a APN is. We will see in a second time how to configure an APN on your Crosscall Core-X5. Finally, we will see in what situations you have to change the APN on the Crosscall Core-X5.
What is an APN
The APN means Access Point Name. The APN therefore represents a set of connection data. This connection data allows your Crosscall Core-X5 to connect to the web and receive MMS. An incorrectly configured APN can nevertheless prevent your Crosscall Core-X5 from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
The right way to configure an APN on your Crosscall Core-X5
When you want to configure an APN on your Crosscall Core-X5, you will need to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and finally Access Point Names . Once you’re there, you need to click on the three dots at the top right of the screen and choose New APN . You’ll then access a form that you will need to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Almost always, the APN of each operator are very easily findable. You have to repeat twice the operation on your Crosscall Core-X5. In fact, you need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Crosscall Core-X5?
Generally, you don’t automatically need to configure an APN on your Crosscall Core-X5 as it’s usually done automatically. Nevertheless, there are several circumstances that require the setup of an APN on your Crosscall Core-X5. This is for example the case if you bought your used Crosscall Core-X5 and that the person who sold it to you was with a different operator than yours. This could also be the case if you’re traveling abroad and therefore change your SIM card.