Oftentimes, the Honor Play 8 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Honor Play 8, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you need to do on the Honor Play 8. Finally, we will see what it is required to do and check on your Wifi box.
What to do when the Honor Play 8 has an authentication problem on the Wifi network
Forget the Wifi network on your Honor Play 8
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Honor Play 8 may display the text message: Authentication or authentication error . In the event that the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your Honor Play 8. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is carried out, you’re able to try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Honor Play 8 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Honor Play 8. In the event that it still doesn’t work, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the solution you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Honor Play 8. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Honor Play 8. After that try to reconnect with your Honor Play 8.
Check box settings
In the event that none of the previous solutions did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Honor Play 8 again to Wifi. In the event that the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
