Occasionally, the Honor 20s displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your Honor 20s, we decided to produce this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Honor 20s. At last, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Honor 20s has an authentication problem on the Wifi network
Forget the Wifi network on your Honor 20s
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Honor 20s may display the message: Authentication or authentication error . If the problem comes from there, the answer is very simple. Just forget about the Wifi network in your Honor 20s. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you can try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Honor 20s because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Honor 20s. If it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the method you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Honor 20s. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is at times extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Honor 20s. Then try to reconnect with your Honor 20s.
Check box settings
If none of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Honor 20s again to Wifi. If the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
