At times, the Hisense displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that youre able to connect properly to the Wifi network with your Hisense, we decided to write this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Hisense. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Hisense has an authentication problem on the Wifi network
Forget the Wifi network on your Hisense
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Hisense may display the text message: Authentication or authentication error . In the event that the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Hisense. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, youre able to try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Hisense because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Hisense. In the event that it still doesn’t function, go to the next trick.
Retype Security password
At times the authentication problem comes from the technique you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Hisense. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is at times very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Hisense. Then try to reconnect with your Hisense.
Check box settings
In the event that none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. Then try to connect your Hisense again to Wifi. In the event that the authentication issue continues, we suggest that you contact your service provider or a telephone retail store.
