You have just bought an Hisense and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Hisense does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Hisense directly back. In fact, there are a lot of tricks to solve this problem. We will therefore observe in this tuto, what are the stuff to do and confirm to ensure the SIM card is recognized on your Hisense.
How to proceed when ever the SIM card is not recognized on my Hisense
If the SIM card is not recognized on your Hisense, below is a list of stuff which could help you determine the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Hisense is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Hisense
Sometimes the problem might sourced from the tracking of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Hisense from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the problem comes from the SIM card, youre able to test it on another phone and you will have your answer. In case it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Hisense
If the two previous steps do not give anything, it’s required to test another SIM card to find out whenever the problem comes from the card. In fact, whenever other SIM card function on the Hisense, it’s because the problem comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Confirm that your Hisense is not Simlocker
When you have tried a lot of SIM cards on the Hisense and non-e are recognized, the smartphone could be Simlocker. It indicates that the Hisense will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net which could do that.
Check that the problem does not sourced from the ROM installed on the Hisense
This part mainly concerns the people who root the Hisense to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Hisense and the SIM card back to 1 of your operator’s shops.
