From time to time, the Fairphone 4 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from several places. So, so that you may connect properly to the Wifi network with your Fairphone 4, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the Fairphone 4. Finally, we will see what it is important to do and check on your Wifi box.
How to proceed when the Fairphone 4 has an authentication problem on the Wifi network
Forget the Wifi network on your Fairphone 4
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Fairphone 4 may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite simple. Just forget about the Wifi network in your Fairphone 4. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you may try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Fairphone 4 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Fairphone 4. If perhaps it still doesn’t work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the method you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Fairphone 4. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is oftentimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Fairphone 4. After that try to reconnect with your Fairphone 4.
Check box settings
If perhaps none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your Fairphone 4 again to Wifi. If perhaps the authentication trouble carries on, we highly recommend that you contact your service provider or a telephone retail store.
