You have just purchased an Essential PH-1 and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Essential PH-1 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Essential PH-1 directly back. Indeed, there are a lot of tips to solve this problem. We will therefore see in this article, what are the things to do and verify to ensure that the SIM card is recognized on your Essential PH-1.
How to proceed when the SIM card is not recognized on my Essential PH-1
Whenever the SIM card is not recognized on your Essential PH-1, below is a list of things that will help you identify the source of the problem, see repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Essential PH-1 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Essential PH-1
Sometimes the problem might sourced from the location of the SIM card. In fact, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Essential PH-1 from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem originates from the SIM card, you can actually test it on another phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Essential PH-1
Whenever the two previous steps do not give anything, it can be important to test another SIM card to find out whenever the problem originates from the card. Indeed, whenever other SIM card work on the Essential PH-1, it can be because the problem originates from the card. Otherwise, it can be at the level of the phone that we will have to look.
Verify that your Essential PH-1 is not Simlocker
If you have tried a lot of SIM cards on the Essential PH-1 and none are recognized, the phone might be Simlocker. This means that the Essential PH-1 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that will do that.
Check that the problem does not sourced from the ROM installed on the Essential PH-1
This part mainly concerns the people who root the Essential PH-1 to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Essential PH-1 and the SIM card back to 1 of your operator’s shops.
