You have just acquired an Energy Phone Pro Qi and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Energy Phone Pro Qi does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Energy Phone Pro Qi directly back. Certainly, there are a lot of tricks to solve this issue. We will therefore find out in this tuto, what are the things to do and verify so that the SIM card is recognized on your Energy Phone Pro Qi.
How to proceed when the SIM card is not recognized on my Energy Phone Pro Qi
If perhaps the SIM card is not recognized on your Energy Phone Pro Qi, below is a list of things that may help you determine the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Energy Phone Pro Qi is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Energy Phone Pro Qi
From time to time the issue may come from the tracking of the SIM card. In fact, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Energy Phone Pro Qi from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Energy Phone Pro Qi
If perhaps the two previous steps do not give anything, it’s important to test another SIM card to find out if perhaps the issue originates from the card. Certainly, if perhaps other SIM card work on the Energy Phone Pro Qi, it’s because the issue originates from the card. Otherwise, it’s at the level of the phone that we will have to look.
Confirm that your Energy Phone Pro Qi is not Simlocker
When you have tried a lot of SIM cards on the Energy Phone Pro Qi and non-e are recognized, the phone could be Simlocker. It indicates that the Energy Phone Pro Qi will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that may do that.
Check that the problem does not come from the ROM installed on the Energy Phone Pro Qi
This part mainly concerns the people who root the Energy Phone Pro Qi to install a ROM that is not initial. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we advise you to bring your Energy Phone Pro Qi and the SIM card back to 1 of your operator’s shops.
