Oftentimes, the Energizer displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that youre able to connect properly to the Wifi network with your Energizer, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Energizer. Finally, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Energizer has an authentication problem on the Wifi network
Forget the Wifi network on your Energizer
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Energizer may display the text: Authentication or authentication error . In the event that the trouble comes from there, the solution is straightforward. Simply forget about the Wifi network in your Energizer. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is completed, youre able to try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Energizer because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Energizer. In the event that it still will not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Energizer. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is occasionally incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Energizer. Then try to reconnect with your Energizer.
Check box settings
In the event that non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Energizer again to Wifi. In the event that the authentication trouble persists, we advise that you contact your service provider or a telephone retail store.
