You have just acquired an Emporia and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Emporia does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Emporia directly back. Certainly, there are many tricks to solve this issue. We will therefore see in this article, what are the stuff to do and verify in order that the SIM card is recognized on your Emporia.
How to proceed when the SIM card is not recognized on my Emporia
If perhaps the SIM card is not recognized on your Emporia, below is a list of stuff that will help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Emporia is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Emporia
From time to time the issue might result from the tracking of the SIM card. In truth, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Emporia from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the issue comes from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Emporia
If perhaps the two previous steps do not give anything, it can be important to test another SIM card to find out if the issue comes from the card. Certainly, if other SIM card function on the Emporia, it can be because the issue comes from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Check that your Emporia is not Simlocker
When you have tried many SIM cards on the Emporia and none are recognized, the telephone may be Simlocker. This means that the Emporia will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem will not result from the ROM installed on the Emporia
This part mainly concerns the people who root the Emporia to install a ROM that is not original. If perhaps this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We recommend that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Emporia and the SIM card back to 1 of your operator’s shops.